Text Messaging Privacy Policy

Effective Date: March 2024

Introduction:

This Privacy Policy describes how we, Eastern Maine Electric Cooperative, collect, use, and disclose information in connection with our text messaging program customer outage information.

Information We Collect:

We do not collect any personal information from users who participate in the Program. We only receive and store the phone number you provide to opt-in to receive text messages.

Use of Information:

We will use the phone number you provide solely to send you text messages related to the Program, such as:

  • Outage updates and notifications
  • Annual Meeting and Zone Elections
  • Customer service messages

We will not use your phone number for any other purpose, nor will we share it with any third-party companies without your consent for any reason.

Opt-Out:

You can opt-out of receiving text messages from us at any time by replying "STOP" to any message you receive. You will receive a confirmation message that you have unsubscribed. You may also opt-out by contacting us at info@emec.com or 207-454-7555

Data Security:

We take reasonable steps to protect the information you provide from unauthorized access, disclosure, alteration, or destruction. However, no security measures are perfect, and we cannot guarantee the security of your information.

Changes to this Policy:

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

Contact Us:

If you have any questions about this Privacy Policy, please contact us at: